Help

Support

We're here to help you at every step of your project.

WhatsApp Fastest way to reach us Email support sales@conttech.co Book a call Talk it through with us Contact the team We usually reply within hours

Frequently asked questions

When does my content production start?

Production begins once your brief is complete and payment is confirmed. You'll see the status move to In production on your project.

How long does delivery take?

Most projects are completed within 7 to 10 days, depending on the brief and how quickly approvals come back.

How do revisions work?

Request changes from Approvals when a cut is ready for review. Revisions stay within the original brief; a new creative direction is scoped separately.

How do I send my product to you?

Upload clear product images or references in Files. Prefer a physical sample? Message the team and we'll arrange collection details.

How do I pay?

Start a project, choose your package options, then pay on the pay screen. Receipts appear under Invoices.