FAQ

Photos, videos or a mix of both. Choose what you need through Start Your Project, or contact us if you have something more specific in mind.

Not at all. Tell us about your brand, what you need and any preferences or references you have. We’ll use that information to develop creative directions for you to choose from.

We’ll ask for your product, brand information and any relevant assets, preferences or references. Your Project Brief will guide you through exactly what we need.

No. If you have a clear image of your product, you can upload it directly. If you prefer to provide the physical product, you can share your collection details and we’ll arrange pickup.

Yes. You can share references, preferences and anything you'd like us to include or avoid. This helps us understand what feels right for your brand.

Tell us what you have in mind. If it falls outside the options in Start Your Project, we’ll recommend the best way to move forward.

You’re involved where it matters: tell us about your brand and project, choose your creative direction and review the work. We handle the production in between.

Yes. We develop creative directions based on your brief for you to review and choose from before full production begins.

We use a digital first production approach. Depending on your approved creative direction, our team may combine generative technology, rendering, digital art, design, compositing, editing, motion and other digital techniques to create the final work.

Yes, when it’s the right tool for the project. Generative technology is one of several methods we use alongside human creative direction and other digital production techniques. We choose the tools around the idea not the idea around one tool.

No. You choose the creative direction; we handle how it’s made. Our team selects the production methods best suited to bring the direction to life.

Yes. You can request revisions according to what’s included in your project. If a request introduces an entirely new creative direction or falls outside the original scope, we’ll let you know before proceeding.

Most projects are completed within 7 to 10 days, depending on the project and how quickly we receive the information and approvals needed to keep things moving.

Your Cont.tech account keeps your project organised in one place, including your brief, project status, communication and final files.

Yes. You can follow your project status through your Cont.tech account as it moves through the production process.

Your completed content will be delivered through your Cont.tech account, ready for you to access and use.

Absolutely. Cont.tech is built for continuous production, so you can return whenever your brand needs something next without treating every project like a completely new relationship.

Cont.tech Enterprise is designed for organisations with larger, ongoing or more flexible production requirements. Tell us what you need and we’ll build the right setup around your organisation.